Bob Sutton and Huggy Rao developed this site to help people build teams and organizations embrace and live “the subtraction mindset” —to find and and remove things that were once useful, but are now now in the way, that adds needless friction, and scatters people attention. It contains a collection of useful subtraction tools that leaders and teams can consider and try to figure out what works best from them, and other useful resources such as books and articles on subtraction. This website is part of Sutton and Rao’s friction project, their quest to understand what organizations ought to make harder, what they ought to make easier, and how to make that happen without driving people crazy. This project follows from their book Scaling Up Excellence and is the basis of the book they are writing now, tentatively titled The Friction Fix.
Professor Rao studies collective action within organizations and in markets. His research and by implication, his teaching, revolves around scaling up mobilization, innovation, and talent in organizations.
Robert Sutton is an organizational psychologist, Stanford Professor, and a New York Times bestselling author of seven books including The Knowing-Doing Gap (with Jeffery Pfeffer), The No Asshole Rule, Scaling Up Excellence (with Huggy Rao), and Good Boss, Bad Boss.